Privacy Policy And Customer Support

---

Thank you for choosing The Sneaker Store for your sneaker needs. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services.

1. Information We Collect:
   a. Personal Information:
   
   • We may collect personal information such as your name, contact information (email address, phone number), and shipping address when you place an order or create an account with us.
   • b. Transaction Information:
     
   • We collect information related to your transactions with us, including details of the products and services you purchase.
   • c. Communications:
     
   • We may store records of your communications with us, including emails and messages exchanged through our website or other communication channels.
   • d. Payment Information:
     
   • We do not collect or store your payment information directly. All payments are processed through secure third-party payment processors.

1. How We Use Your Information:
   a. Order Fulfillment:
   
   • We use your personal information to process and fulfill your orders, including shipping and delivery.
   • b. Customer Support:
     
   • Your information helps us respond to your customer service requests and support needs more efficiently.
   • c. Communication:
     
   • We may use your contact information to send you important updates, such as order confirmations, shipping notifications, and other service-related communications.
   • d. Marketing:
     
   • With your explicit consent, we may send you promotional emails about new products, special offers, or other information we think you may find interesting.

1. Information Sharing and Disclosure:
   a. Third-Party Service Providers:
   
   • We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you.
   • b. Legal Compliance:
     
   • We may disclose your information if required to do so by law or in response to a valid legal request.

1. Data Security:
   
   • We prioritize the security of your personal information and employ reasonable measures to protect it from unauthorized access, disclosure, alteration, and destruction.

1. Your Choices:
   
   • You have the right to update, correct, or delete your personal information. You can also opt-out of receiving promotional emails by following the instructions in the emails.

1. Changes to the Privacy Policy:
   
   • We reserve the right to update and modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website.

1. Contact Us:
   
   • If you have any questions or concerns about our Privacy Policy, please contact us at info@thesneakerstore.co.uk.

By using our services, you agree to the terms outlined in this Privacy Policy.

Thank you for trusting The Sneaker Store with your sneaker needs!